Privacy policy

Lavender & Co. Home Decor Privacy Policy

This Privacy Policy describes how Lavender & Co. Home Decor (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

Information We Collect

We collect personal information directly from you, through cookies, and from third parties (like Shopify).

Information You Provide: Contact details (name, email, phone number), billing address, shipping address, and payment information (credit card numbers managed via Shopify Payments).
Information Automatically Collected: Device information, IP address, browser type, and how you interact with our store (viewed products, cart items). This is collected via cookies and log files.

How We Use Your Personal Information

We use your personal information to provide you with our services, which includes:

Fulfilling orders, processing payments, and arranging for shipping.
Communicating with you regarding your orders or customer support requests.
Screening orders for potential risk or fraud.
Providing you with targeted advertisements or marketing communications, where permitted.

Shopify and Third-Party Sharing

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
We share your personal information with third-party service providers to help us use your information, such as Google Analytics to understand how our customers use the Site.
We may disclose your information to comply with applicable laws, regulations, or lawful requests for information.

Cookies and Tracking Technologies

We use cookies to power our site functionalities, remember your preferences, and run analytics. You can control and manage cookies through your browser settings. Blocking cookies may impact your user experience on our store.

Customer Rights

Depending on your location (such as California, the EU, or Canada), you may have the right to:

Access the personal information we hold about you.
Ask that your personal information be corrected, updated, or deleted.
Opt-out of targeted advertising or the "sale" of your personal information.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.